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Todo o mundo Telecoms are a vital asset for all small businesses and the ability to communicate effectively with customers is so important.
But, having an effective call management system in place helps streamline your small businesses' workflow and simultaneously offer your callers the best over the phone experience possible.
But how else can a call management system benefit your small business?
Auto attendant is one of the most common call management systems available.
Auto attendant helps direct your callers quickly and easily - getting them to the person they need to talk to quickly.
Small businesses that make use of an auto attendant for their call management system often offer callers a 'press 1 for sales' 'press 2 for accounts' option.
These menus then direct the caller to the required department without the need to have someone answering every call. Implementing auto attendant into your small businesses' call management system is simple and offers a world of benefits. | 