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Todo o mundo Monitoring 24h / 7days the 2G, 3G and 4G Networks, using fault management systems and specific NMS's and performing initial analysis to identify the issues.
- Investigating basic alarms on different equipment and technologies related to Radio Access and Core Network (GSM, UMTS, LTE, etc.) Its Huawei RAN network, Ericsson Core!
- Handling and escalating technical problems
- Trouble Ticketing and Work Order applications for alarms handling and field personnel dispatching
- Interactions with local service providers regarding Radio network infrastructure (Power Company, Leased Line Company)
- Telecom reports in order to reach the agreed KPI's
- Internal and external training
Requirements For NOC Engineers:
- Experience within Telecommunication environment or Bachelor / Master students from Technical University within Electronics or Telecommunication
- Comfortable with: Windows, Microsoft Office, Outlook etc
- Capable to work in an international environment
- Broad knowledge within telecom area
- Experience with NOC environment, Ericsson Core and Huawei RAN equipment will be an advantage | 