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Todo o mundo IT predictability is the dream of all companies, especially those that are now making their management more data-driven. The intangibility of technological applications and services makes it difficult to perceive returns on investments, which generates conflicts and often prevents progress.
It doesn't have to be that way. There are several ways to make costs and other factors more predictable and controllable. One is the creation of partnerships with suppliers of innovative IT infrastructure solutions and services.
We will reflect on this in this article. Keep reading to understand what can be done in terms of partnerships to improve predictability and maximize results!
The role of infrastructure partnerships to increase IT Predictability
Companies enter into partnerships with technology service providers when they are unable to develop internally. This is the reality of most businesses that obviously do not have IT as their core business.
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In addition to reducing costs with hiring professionals, purchasing software and hardware, partnering with a supplier company specializing in IT infrastructure also helps to make operations more predictable and controllable.
When hiring infrastructure monitoring and inventory management, for example, it is possible to obtain more predictability of what is happening with the equipment of the technological framework and to schedule when replacement or intervention will be necessary. This service also provides complete reports on threats that have been detected and treated, statistics on application performance, increases the budget assertiveness of the area, etc.
The Field Service Technician delivers the service and customer assistance during field visits as per the client's requirements.
This way, it is easier to know exactly what the investments are bringing in return or even when they will be needed. For the person responsible for IT management, this type of partnership helps to prove the viability of investments and increases resources. For the organization as a whole, the technological strategy becomes clearer and more transparent, allowing the assessment of operational and qualitative gains. | 